IT Solutions

 

WHATEVER THE PROBLEM JUST
PICKUP THE PHONE AND TALK TO US.

   Approved Reseller

DNA Computer Services are leading providers of computer hardware sales, data recovery services, PC Repairs and IT support in West London, UK. Home or Business users, we are always here for you.

Home Users (within M25) Fixed labour charge.

CALL-OUTS

Dna is committed to offering a same day call-out guarantee,
provided your call is logged before 11am. Whatever the problem,
Dna's experienced technicians will make a preliminary diagnosis over the telephone. This allows us to establish the source of your problem quickly and whether any parts will be required.
This is the most efficient and cost effective IT support and PC repairs solution and why Dna's customers in West London and the Greater London area return time and time again

 

IN-HOUSE

Dna offer reasonably priced In-house IT support and PC repairs from our office in West London, UK.  If necessary you can wait for a diagnosis and following advice from Dna regarding your next step!

 

HEALTH CHECK

As your GP (doctor) keeps advising, “Prevention is better than cure!”
It’s the same for computers, allowing us to check your computer
we can detect potential problems and have them dealt with before
they become REAL problems.

Contact us today for new hardware sales, data recovery services, PC repairs and IT support in West London and the Greater London areas of the UK.

For Urgent Help Call
07831 295 099 or 07917 198 239

 Video Conferencing

Benefits of deploying Video Conferencing (VC) or Tele-Presence (TP) facilities in SME companies:
•    To reduce the amount of travel of company executives
•    To reduce travelling costs
•    Loss of business time waiting in airport launches, traffic and hotels
•    To have a rich experience with team members when having audio-visual conversation
•    To continue doing business with the rest of the world regardless of security threats, pandemics,
     disasters (e.g. Iceland volcano, swine flu), weather problems, airport strikes etc.
•    To maintain the quality of life of company's executives
•    To reduce carbon footprint

What is on offer?
VC and TP are scalable products ranging from one-to-one video-audio conferencing to many-to-many high end rich video experience.
We would love to come to you and spend a few minutes presenting what DNA can offer. 

MAINTENANCE CONTRACTS

A Unique offer from Dna Computer Services Ltd. (Tell us if another company offers this).
With Dna’s ‘Full Maintenance Contract’ we offer you cash back on faulty devices that are too old to repair or is in your companies interest to upgrade after failure. This figure varies, but can be as high as £250 off your replacement computer, purchased through Dna.

 

FULL CONTRACT

A full service contract will cover you for any eventuality. It covers hardware, software and even loan equipment in the unlikely event that we cannot repair your system that day. There is a guarantee of a four or eight hour call out time and we promise to replace whatever part is required. For one annual fee, you can be secure in the knowledge that your systems are safe and covered every working day.

 

RETAINER CONTRACT

A retainer contract offers all the benefits of a guaranteed call out time, free technical telephone support and an annual health check. In the event of a problem, you are simply charged for any additional labour and parts at a reduced rate.